Terms of Service

Welcome to MedCrest Billing Services (“MedCrest Solutions,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, www.medcrests.com (“Site”), and the professional services we provide, including but not limited to medical billing, claims processing, and revenue cycle management (collectively, the “Services”).

By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Eligibility and Use

You must be at least 18 years old or the legal age in your jurisdiction to use our Services. You agree to use the Site and Services only for lawful purposes and in accordance with all applicable laws and regulations.

2. Nature of Services

MedCrest provides medical billing and administrative support services to healthcare providers. We do not offer medical advice, diagnosis, or treatment.

3. Client Responsibilities

• Provide accurate, up-to-date patient and insurance information.
• Ensure all billing-related data complies with healthcare laws and payer requirements.
• Maintain compliance with HIPAA and other relevant regulations.
• Remit timely payment for services as agreed in our service contract.

4. Privacy & Security

MedCrest is committed to protecting the confidentiality and security of all Protected Health Information (PHI) in accordance with HIPAA. See our Privacy Policy.

5. SMS Terms and Conditions

Upon messaging opt-in, the end user agrees to receive messages from MedCrest Solutions regarding their questions on our services. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at billingadmin@medcrests.com.

6. Intellectual Property

All content on the Site is the exclusive property of MedCrest and is protected by copyright and intellectual property laws. You may not use or distribute our content without written consent.

7. Service Availability

We strive for continuous access to our Services but do not guarantee uninterrupted or error-free operation. We may modify or discontinue our Services at any time.

8. Limitation of Liability

MedCrest shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Our liability is limited to the amount you paid for Services.

9. Indemnification

You agree to indemnify and hold harmless MedCrest, its employees, and affiliates from any claims or liabilities related to your use of the Services or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

11. Amendments

We may update these Terms at any time. Updates will be posted here with a revised effective date. Continued use of our Services indicates your acceptance of any changes.

12. Contact Us

If you have any questions about these Terms, please contact us: